• How to set up or edit rewards / loyalty program

  _ You will need manager/owner access for this. _ __**** STEP 1: Click 3 vertical dots STEP 2: Click on Marketing STEP 3: Enter Password STEP 4: Click on Reward & Discounts ![](https://storage.crisp.chat/userFew readers

• How to reissue a gift card

  _ You will need manager/owner access for this _ __ Scenario: Client wants to either find out their gift card balance. You try to swipe the card but it doesn't read on the mag strip reader. Let's check the gift card balance in the back end. ** __ HOW TO CHECK GIFT CARD BALANCE IN THE BACK END MANUALLY __** STEP 1: Click on the 3 vertical dots STEP 2: Click on Marketing ![](https://storaFew readers

• How to set up/adjust default discount settings

  ** You will need manager/owner access. ** __ STEP 1: Click 3 vertical dots STEP 2: Click on Marketing STEP 3: Enter Password STEP 4: Click on Reward & Discounts ![](https://storage.crisp.chat/users/helpdeskFew readers

• How to create and run a new promo campaign

  You will need manager/owner access for this. __ STEP 1: Click on the 3 vertical dots STEP 2: Click on Marketing STEP 3: Enter in Password STEP 4: Click on Run Promotion ![](https://storage.crisp.chat/users/hFew readers

• How to activate gift card without payment (Manager Function)

  NOTE: You will need manager/owner function for this. __ STEP 1: Click on the 3 vertical dots at the top right corner STEP 2: Click on Marketing STEP 3: Enter Password STEP 4: Click Gift Card ![](https://stFew readers