Articles on: Terminal Z11

How to print / reprint receipt from Terminal Z11

How to reprint receipt from terminal:

STEP 1: On the terminal main screen, click on the Star

STEP 2: Enter in password (1234) and click OK

STEP 3: Click on Reprint Receipt

STEP 4: Enter in password (1234) and click OK

STEP 5: Click on Last Transaction

STEP 7: Click on Customer Copy




If you need to look up by transaction to reprint

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How to look up transaction #:

STEP 1: On terminal screen, click on the Star

STEP 2: Enter in password (1234) and click OK

STPE 3: Then click on Void Transaction (WARNING: Be careful here, we don't want to void it)

STEP 4: Enter in password (1234) and click OK

STEP 5: Then click View All

STEP 6: Then use PREV or NEXT button to look for the correct transaction.

STEP 7: At the top left corner will be the transaction number.

STEP 8: Then click on the red cancel button to exit


How to reprint receipt from terminal:

STEP 9: On the terminal main screen, click on the Star

STEP 10: Enter in password (1234) and click OK

STEP 11: Click on Reprint Receipt

STEP 12: Enter in password (1234) and click OK

STEP 13: Click on By Transaction #

STEP 14: Tell the merchant to enter transaction number using keypad and press green OK button

STEP 15: Click on Customer Copy

Updated on: 30/04/2021

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