How to print / reprint receipt from Terminal Z11

**How to reprint receipt from terminal:**
STEP 1: On the terminal main screen, click on the Star
STEP 2: Enter in password (1234) and click OK
STEP 3: Click on Reprint Receipt
STEP 4: Enter in password (1234) and click OK
STEP 5: Click on Last Transaction
STEP 7: Click on Customer Copy



**If you need to look up by transaction to reprint**

How to look up transaction #:
STEP 1: On terminal screen, click on the Star
STEP 2: Enter in password (1234) and click OK
STPE 3: Then click on Void Transaction (WARNING: Be careful here, we don't want to void it)
STEP 4: Enter in password (1234) and click OK
STEP 5: Then click View All
STEP 6: Then use PREV or NEXT button to look for the correct transaction.
STEP 7: At the top left corner will be the transaction number.
STEP 8: Then click on the red cancel button to exit

How to reprint receipt from terminal:
STEP 9: On the terminal main screen, click on the Star
STEP 10: Enter in password (1234) and click OK
STEP 11: Click on Reprint Receipt
STEP 12: Enter in password (1234) and click OK
STEP 13: Click on By Transaction #
STEP 14: Tell the merchant to enter transaction number using keypad and press green OK button
STEP 15: Click on Customer Copy

Updated on: 30/04/2021